Welcome to PetCrew! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We collect the following types of information:
Personal Information: When you create an account, we collect your name, email address, phone number, gender, and selected dog breed preferences.
Usage Data: We collect information about how you use the App, such as interactions, preferences, and device information.
Automatically Collected Information: We may collect device-related data, such as IP address, device model, operating system, and app version.
Communication Data: If you contact us for support, we may collect information related to your inquiries.
2. How We Use Your Information
We use the collected data for the following purposes:
To provide, personalize, and improve the App experience.
To enable user account management and authentication.
To facilitate pet browsing, swiping, and matching features.
To communicate with you, including sending updates, promotional content, and customer support responses.
To comply with legal requirements and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your data in the following cases:
With Sellers: When you interact with a pet listing, we may share necessary information to facilitate communication.
With Service Providers: We may share data with third-party vendors who assist in app functionality, analytics, and customer support.
For Legal Purposes: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
In Case of Business Transfers: If PetCrew is involved in a merger or acquisition, your data may be transferred as part of the business transition.
4. Third-Party Services
The App may contain links to third-party services, such as WhatsApp for contacting sellers. We are not responsible for their privacy practices, and we encourage you to review their policies before using their services.
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the following rights regarding your data:
Access & Correction: You may access and update your personal information in the App settings.
Account Deletion: You may request account deletion by contacting our support team at infopetcrew@gmail.com.
Opt-Out of Communications: You may opt out of marketing emails by following the unsubscribe instructions in our messages.
7. Children's Privacy
The App is intended for users 18 years or older. If you are under 18, parental or guardian consent is required. We do not knowingly collect personal data from children under 13.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App, and continued use of the App after changes means you accept the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: infopetcrew@gmail.com
Phone: +91 8800864674
Address: A112, 4th Floor, Sector 79B, Gurgaon
By using PetCrew, you acknowledge that you have read and understood this Privacy Policy.